The level of support offered by OneStep is excellent. All queries are answered and dealt with promptly and efficiently. What’s more, OneStep have always been open to any feedback from us about ideas we may have for future development, assisting us further in the debt recovery process. They always endeavour to provide a solution straightway to any comment we may have, or add it into a future upgrade.

OneStep have assisted us with our IT infrastructure over the years. One example of this is a recent move to a virtulised Small Business Server platform, which OneStep were available to support us with throughout the whole process. In particular they assisted in making changes to the firewall and port mappings, as well as setting up a daily backup onto our main server.  OneStep have always helped us to maintain the integrity of our network and system security, which is paramount to data protection.

Charlotte Gittins, IT Director