Works with OneStep

OneStep Solutions are pleased to announce that Key IVR have become the first fully accredited solutions partner, utilising the newly announced ‘Works with OneStep’ programme.

Due to customer demand for integrating added value solutions into the OneStep DebtRecovery System, OneStep have introduced an accreditation programme to ensure that such solutions and their representative organisations meet the very high standards demanded both by Commercial and Local Authority Customers. This programme includes rigorous technical testing through the utilisation of the OneStep API and staff training to ensure both partnering organisations can work in harmony to provide the best solutions and services possible to OneStep Clients.

Darren Wooding, Managing Director / CTO of Key IVR commented,

“working alongside the OneStep team has been a great benefit to our organisation and the framework they have launched to ensure the partnership has structure is exemplary. It is important when forming such partnerships to recognise the mutual benefits and most importantly those that are experienced by the Customer. Many companies talk a great game about partnerships but OneStep has gone the extra mile to ensure it is structured, managed and importantly monitored. We are very pleased to have achieved this accreditation and to have the opportunity to work alongside the OneStep team going forward.”