For field agents OneSteps Apple iPad and iPad Mini based iOS application, AgentVisit, provides a mobile view of all case details assigned to a particular agent. Cases can be sorted into areas, categories etc and presented in such an order so as to fully optimise the times and travel for an agent. It also allows an agent to ‘ make a visit’ thus capturing real time data as the customer liaises with the agent on the doorstep. Being live and updated in real time AgentVisit ensures agents are always working with the most up to date case information. Completed visit outcomes are sent back to the office and into the core DebtRecovery system making the information instantly available to office staff, ensuring that all facets of your business are working in complete harmony.